April 10, 2021

Fulfillment Associate

Saks OFF 5TH San Diego, California

We are seeking a motivated and hardworking Fulfillment Associate to join our team. As a Fulfillment Associate, you will be the behind-the-scenes driving force of our retail sales by helping execute our customers’ online and store order requests. Get to know and work with our back-of-house teams, discover how we can help you grow and develop your career with us, and be introduced to some of our most coveted off-price luxury brands. Primarily execute order requests including location, packing and shipping of the merchandise while maintaining an overall exceptional customer experience Achieve individual and store goals for “Ship from Store” and “Store to Store” productivity while complying with fulfillment standards and procedures Drive omni-channel Net Promoter Score/Voice of Customer Score by providing exceptional customer service Ensure Fulfillment Area standards are maintained in an organized and clean manner Fold merchandise, remove sensor tags, and pack and ship orders according to company policy Work in partnership with Asset Protection to identify inventory inaccuracies and shortage opportunities created through the incorrect ticketing of merchandise, and identify discrepancies in On-Hand Units Execute other digital duties as assigned to you Support and embody a positive store culture through honesty, integrity, and respect Maintain accuracy, organization, and diligence in fulfillment duties Proactively engage and learn to become fully proficient with the handheld data scanner and other equipment as needed Apply basic mathematical skills and data entry skills Consistently adhere to all company policies and procedures in a professional and respectful manner Efficiently complete tasks/special projects as assigned by store leadership Saks OFF 5TH  welcomes all applicants for this position.

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