Front of Store Attendant

Job Summary:

You have the duty of offering a warm reception, showing gratitude, and going beyond guest service anticipations through a focus on engaging with guests, enrolling them in loyalty initiatives, and maintaining the cleanliness of the premises. You are expected to deliver services and strategies both in-store and digitally, possessing a comprehensive understanding of functionalities and attributes that bolster acceptance, utilization, and, ultimately, guest allegiance. Given the autonomy to simplify the shopping experience for guests at various locations like cash registers, guest service desks, gift registries, pickup counters, and drive-thru facilities while ensuring exceptional quality.

Experience:

Building a welcoming guest experience through effective communication and interactionCombining problem-solving strategies with effective decision-making to enhance the customer experience and resolve guest complaints efficientlyBeing flexible in responding to different guest encounters and contextsAdvocating for and participating in a range of benefits, deals, and solutionsResponsibilities:

Illustrate a customer-centric approach that emphasizes the importance of providing exceptional service according to established standardsCreate a hospitable ambiance by acknowledging visitors as you go about your daily tasks.Provide a welcoming approach to interacting with guests in need, aiming to address their specific needs effectively.Provide the guest with details on the current offers, store events, and promotional activities.Familiarizing yourself with the tools, products, and services in the entire store, as well as those customized for your area, allows you to effectively address customer needs and enhance their overall satisfaction.Show appreciation towards the guests and express our happiness in having them choose Target for their shopping needs.Inform and engage with customers about the benefits of participating in Target's loyalty initiatives, supporting them with the registration process where required.Efficiently and precisely bag all customer goods while following food safety protocols and company best practices.Maintain a balance between serving guests promptly and ensuring that their needs are met with precision and attention to detail.Educate and demonstrate to guests how to engage with the different options and amenities offered through the Target App, particularly highlighting the Wallet feature.Get to know how to help customers with Order Pick-Up, Drive Up, and online ordering, including providing guidance on enrolling, activating, and making use of these functions.Ensure all prompts are followed and cooperate with supervisors when needed to address guest queries while adhering to Target's policies and procedures.Create a neat and orderly workspace by gathering any unsold goods, baskets, and hangers to clear out.Keep supplies well-stocked while ensuring customer availability during store opening times.Establish an environment that promotes ethical practices, prioritizes safety, and compliance.It is essential to consistently work in a safe manner by adhering to safety policies, best practices, and undergoing relevant training. Promptly report any safety concerns and take corrective actions when feasible.Assist in the facilitation of guest services like order pick up, Drive-up orders, and Drive-up returns, while also promoting a compliance-focused environment, including adherence to adult beverage legislation.The job may involve undertaking further duties depending on the demands of the businessSkills:

Efficiently relaying information, employing constructive language, and being observant of the requests of guestsDisplaying a welcoming and supportive attitude towards visitors and team membersNotable emphasis on details while ranking tasks in terms of urgencyEager to educate and actively involve guests in discussions on products and servicesSkill in communicating through a variety of frequency devices and operating handheld scanners and other specified technological instruments.Perform tasks alone and in partnership with colleaguesSkill in staying concentrated and collected amidst a dynamic environment and achieving multiple objectives within prescribed timeframesQualifications:

Competently carry out checkout responsibilities, process transactions accurately, and contribute to the smooth functioning of cash office tasksEvaluate, manipulate, and transport goods proficiently and securely, which may involve lifting or moving items weighing up to 10 pounds frequently and items weighing up to 44 pounds occasionally without the need for additional support.Necessary to have a reliable and timely attendance for a job that offers a flexible work schedule, such as nights, weekends, and holidays.Possessing the capability to remain mobile during the course of a scheduled shift, regardless of its duration.Expected to handle job responsibilities, such as Drive-Up and carryout, in changing temperatures, humidity, and exposure to different elements.You enjoy interacting and helping others-including guests that shop our store and fellow team members you work with.You do well in a role that is fast-paced, action-packed, and requires physical exertion, where effective teamwork, adaptability, and inventive solutions are vital for achieving desired outcomes.You are amenable to a work schedule that requires flexibility in terms of hours, days, and shifts, including nights, weekends, holidays, and peak shopping periods.About Us:

Since 1946, we have pledged to offer 5% of our profits to communities through various means like product donations, monetary help, and assistance provided by the Target Foundation, which translates to millions of dollars every week. The calculation for this commitment is based on the average pre-tax profits of Target from the preceding three years. Our charitable endeavors encompass both product and cash donations from Target and financial aid extended by the Target Foundation, with the exclusion of direct cash contributions from Target to the foundation.