Front End Manager

Welcome to Forman Mills, where fashion meets affordability! We are currently seeking a skilled and dynamic Front End Manager to join our team. As the Front End Manager, you will play a crucial role in ensuring a seamless and positive shopping experience for our customers. With your strong leadership skills and attention to detail, you will oversee the daily operations of our front end department. If you have a passion for retail and a knack for providing exceptional customer service, we want to hear from you! Join us at Forman Mills and be a part of a fast-paced, exciting, and diverse work environment.\n\nOversee Daily Operations: The Front End Manager will be responsible for overseeing the daily operations of the front end department. This includes managing the checkout process, monitoring inventory levels, and ensuring a clean and organized store.\n\nProvide Exceptional Customer Service: The Front End Manager will be expected to have a strong focus on customer service. This includes greeting customers, addressing any concerns or issues, and ensuring a positive shopping experience for all customers.\n\nLead Front End Team: This role will involve leading and managing a team of front end employees. The Front End Manager will be responsible for training, scheduling, and providing guidance and support to the team.\n\nMonitor and Improve Performance: The Front End Manager will be responsible for monitoring and tracking the performance of the front end department. This includes identifying areas for improvement and implementing strategies to increase efficiency and productivity.\n\nEnsure Compliance: The Front End Manager will be responsible for ensuring that all front end operations are in compliance with company policies and procedures. This includes cash handling procedures, safety regulations, and customer service standards.\n\nManage Inventory: The Front End Manager will be responsible for managing inventory levels and ensuring that products are adequately stocked and displayed on the front end.\n\nHandle Customer Complaints: In the event of customer complaints or issues, the Front End Manager will be responsible for addressing and resolving them in a timely and professional manner.\n\nCollaborate with Other Departments: The Front End Manager will work closely with other departments, such as merchandising and operations, to ensure a cohesive and efficient operation.\n\nTrain and Develop Employees: The Front End Manager will be responsible for training and developing front end employees to ensure they have the necessary skills and knowledge to perform their job duties effectively.\n\nMaintain a Positive Work Environment: The Front End Manager will be responsible for maintaining a positive and productive work environment for all front end employees. This includes resolving conflicts and promoting teamwork and collaboration.

Forman Mills is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.