Describe the job and project they will be tasked with: Merchant Coordinators play a vital role to the Online team. Moderate excel experience Background: bachelor’s degree, 1+ year in retail, preferably ecom retail. Key responsibilities include:• Assisting with web management to create a compelling product experience on the site with intuitive category navigation. Help facilitate a clear and accurate product details page.• Support Digital Merchandising team’s in-season business responsiveness with changes to categories, styles or style/color display and sort orders.• Responsible for various website testing and QA including: promotional code set-up, web checkout, linking QA, and ensuring the correct promo messaging is reflected in content, always keeping the customer POV top of mind.• Liaising with Digital Merchandising, Marketing Production partners and fellow Merchant Coordinators to update and troubleshoot products tied to promotional events• Ensuring accuracy and high-quality work across the site, with an understanding of its impact on the customer experience.• Troubleshooting problems and influencing resolution across functions. Produces work that is efficient, accurate and detail-oriented.• Escalating issues and recommendations with an appropriate level of urgency.• Opening daily tickets to inform Technology teams of emerging business needs.• Communicating best practices, following up on status-updates and bugs and giving tool design feedback.At minimum, you have:• 1+ year of ecommerce, retail or merchandising experience.• Excellent organizational and prioritization skills, with some project management experience.• An eagerness to learn how the “machine” is run!• Experience with or prior exposure to content management systems• Strong computer skills, in-depth knowledge of Microsoft Excel and Word, Outlook helpful.• A bachelors' degree
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