Free People Senior Stylist

About the position Responsibilities • Acts as a brand representative reflective of the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP customer • Builds lasting relationships through personalized service, product recommendations, and connecting with the customer in an authentic way; cultivates customer relationships to build a client base • Utilizes technology to be well-informed on events and special offers in-store and online to promote a seamless, omni channel shopping experience • Leads by example in relationship building, styling, and networking with customers • Partners with store team to lead service strategies to fuel a collaborative selling environment and also meet personal sales goals • Facilitates meetings and fit sessions to share product knowledge, current trends, styling initiatives, and brand focuses; contributes to the mentorship of the Stylist team to elevate confidence in outfitting the customer • Assists store leaders in maintaining a visually compelling store that is neat, clean, organized and in line with brand standards; supports weekly store objectives relating to customer service, outfitting, or styling • Assesses personal styling program looking for business driving opportunities for the store; takes smart risks with measurable results to maximize sales and impact customer experience • Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store • Supports an inclusive and people-first philosophy; cultivates productive partnerships with store leadership and stylist team that contributes to a collaborative, customer-centric environment • Fosters ongoing relationships with clients through outreach & networking, appointment generation, service follow-up, and engagement through store events • Provides insights into shopping trends and customer feedback and communicates to Store Manager and Home Office partners; when applicable, participates within company and district forums through sharing store specific scenarios and ideas Benefits • URBN offers comprehensive Perks & Benefits to employees. • Availability and eligibility to specific benefits may be subject to your location and employment status. • Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more!