Free People Senior Stylist

The Senior Stylist contributes to driving sales through supporting the leadership team in elevating the customer experience and establishing lasting connections with customers. Role Responsibilities Brand Experience • Acts as a brand representative reflective of the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP customer • Builds lasting relationships through personalized service, product recommendations, and connecting with the customer in an authentic way; cultivates customer relationships to build a client base • Utilizes technology to be well-informed on events and special offers in-store and online to promote a seamless, omni channel shopping experience Leadership + Team Management • Leads by example in relationship building, styling, and networking with customers • Partners with store team to lead service strategies to fuel a collaborative selling environment and also meet personal sales goals • Facilitates meetings and fit sessions to share product knowledge, current trends, styling initiatives, and brand focuses; contributes to the mentorship of the Stylist team to elevate confidence in outfitting the customer Visual + Business Operations • Assists store leaders in maintaining a visually compelling store that is neat, clean, organized and in line with brand standards; supports weekly store objectives relating to customer service, outfitting, or styling • Assesses personal styling program looking for business driving opportunities for the store; takes smart risks with measurable results to maximize sales and impact customer experience • Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Role Qualifications • Love for the FP brand • Experience in customer service and clienteling • Experience being a team player • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays