Free People Key Holder

Location A Key Holder collaborates with the management team in supervision of store operations functions and leading an environment that is engaging and inspiring to the customer and team. Leadership + Team Management • Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks • Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales • Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing brand resources Visual + Business Operations • Supports the store management team by participating in daily office procedures, execution of operations, and store maintenance • Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP's visual and display standards; ensures omni-channel orders are processed timely and accurately • Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Role Qualifications • Love for the FP brand • Stands out as a leader • Experience being a team player • Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidays • Eagerness to learn and grow within the organization