FP Movement Key Holder - Studio

An FP Movement Studio Key Holder collaborates with the management team in supervision of store operations functions and leading an environment that is engaging and inspiring to the customer and team. Brand Experience • Acts as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP Movement customer • Creates selling initiatives that enhance the customer experience; encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer on shared interests of wellness and fitness • Supports the Store Manager and Experiential Marketing Team in hosting consistent event programming that is reflective of the interests of the local customer to drive FP Movement engagement; supports the execution of events in conjunction with fitness and wellness partners • Delivers a seamless, omni-channel shopping and event experience through understanding and utilization of MPOS, POS, and FP App, as well as all experiential platforms Communication + Relationships • Supports an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow-through, and ensure that the store team is heard and supported • Stays current and responds to interoffice communication while ensuring important Company information reaches all levels of the team; facilitates the sharing of event programming, weekly Studio scheduling, product knowledge, current trends, visual priorities, and brand messaging through daily meetings with the team • Provides global insight related to the customer experience regarding product, presentation and events/Studio experience and provides feedback to the Store Manager • Displays eagerness to develop new skills while being open and responsive to feedback; enhances environment through displaying optimism, positivity, and proactive problem-solving skills • Guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression Role Qualifications • Passion for FP Movement and/or connection to the local fitness community • Experience being a team player • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays • Eagerness to learn and grow within the brand URBN offers comprehensive Perks & Benefits to employees.