FP Movement Key Holder

This position is located at 10250 Santa Monica Blvd, Los Angeles, California, 90067 United States A Key Holder collaborates with the management team in supervision of store operations functions and leading an environment that is engaging and inspiring to the customer and team. Brand Experience • Acts as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP Movement customer • Creates selling initiatives that enhance the customer experience; encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer on shared interests of wellness and fitness • Actively shares details to promote FP Movement events, as well as drive engagement and participation; supports the execution of events in collaboration with fitness and wellness partners • Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective Communication + Relationships • Supports an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported • Stays current and collaborates with the leadership team to respond to communication; contributes to sharing information with the team and actively participates in daily meetings and chat ins • Displays eagerness to develop new skills while being open and responsive to feedback; enhances environment through displaying optimism, positivity, and proactive problem-solving skills • Guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression URBN offers comprehensive Perks & Benefits to employees.