This position is located at 6191 S STATE STREET, Murray, Utah, 84107 United States Role Summary Brand Experience • Acts as a brand ambassador and reflects the company values; partners with the leadership team on the creation of an engaging visual experience that appeals to the FP Movement customer • Creates selling initiatives that enhance the customer experience; encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer on shared interests of wellness and fitness • Supports the Store Manager in developing consistent event programming that is reflective of the interests of the local customer to drive FP Movement engagement; supports the execution of events in conjunction with fitness and wellness partners • Delivers a seamless, omni-channel shopping and event experience through understanding and utilization of MPOS, POS, and FP App Leadership + Team Management • Guides the team to prioritize the customer service and styling recommendations to drive metrics and achieve store goals; provides employees with timely and specific feedback to create a culture of action and accountability • Participates as the manager-on-duty by driving engagement in each zone through communication, adaptability, and fostering a collaborative selling environment; exhibits strong decision-making and multi-tasking capabilities • Supports the Store Manager in recruiting, hiring, and retaining top talent to build bench for the store; facilitates thoughtful onboarding for all new hires to drive a strong brand, customer and store connection Communication + Relationships • Leads with an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported • Stays current and responds to interoffice communication while ensuring important Company information reaches all levels of the team; facilitates the sharing of event programming, product knowledge, current trends, visual priorities, and brand messaging through daily meetings with the team • Provides global insight related to the customer experience regarding product, presentation and events and provides feedback to the Store Manager • Embraces a culture of development by protecting time with direct reports; proactive in setting goals and delivering feedback for team's personal growth
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