Food & Beverage Team Leader, Tomball, TX

Prioritize your business needs and identify workload tasks for the team; review reporting to identify business trends for follow-up.At the guidance of your direct leader, establish clear goals and expectations and hold team members accountable to those expectations.Be a partner to the store leadership team through communication and collaboration to influence current sales performance and workload deliverables, leverage check-in and check-outs as daily connection points.Maintain a fresh, full and food safe area during all operating hours leveraging strong inventory management, area routines and Food Safety policies and procedures.Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.Validate and follow-up on team members’ progress against their assigned prioritized workload tasks, production area routines, and application of best practices.Lead and demonstrate a culture of executing all best practices; help close skill gaps through development, coaching, training, and team interactions.Lead team huddles to communicate focuses and trends, leveraging store reporting and HQ communications. Participate in team hiring and onboarding processes.Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local laws.Support Become a subject matter expert in federal, state and local adult beverage laws as they apply to your business and protect the store’s liquor license (if applicable).Lead your team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and foster a productive partnership with your Starbucks district manager, following up on key takeaways from their time in your store (if applicable).In addition to Food Safety Manager Certification, complete all Starbucks and/or Pizza Hut training requirements or certifications (if applicable).Foster a productive relationship with your Starbucks district manager DM (if applicable), attend required in-store planning and business meetings and follow-up on key takeaways from their time in your store.Demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment.Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.Model the execution of physical security processes in order to enhance the instore security culture.Support merchandise protection strategies across the total store, including ordering, storage and application as directed by best practices.Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.As a key carrier, follow all safe and secure training and processes.Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs.Address all store emergency and compliance requirements.All other duties based on business needs.WHAT WE ARE LOOKING FOR This may be the right job for you if: You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.You are open to working a variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times).The good news is that we have some amazing training that will help teach you everything you need to know to be a Food & Beverage Team Leader. Must be at least 18 years old or olderHigh school diploma or equivalentPrevious retail and/or food experience preferred, but not requiredStrong interest and knowledge of the Food & Beverage businessLead and hold others accountableCommunicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directedWork independently and as part of a teamManage workload and prioritize tasks independentlyCapability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframesWelcoming and helpful attitude toward all guests and other team membersEffective communication skillsWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: