Floor Supervisor

We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. •    Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client; act as a “quality control” supervisor ensuring that every interaction with a customer is memorable. Set the pace and standard to deliver excellent service to customers •    Drive partnership on the selling floor between sales associates, specialists, stock associates and operations team •    Coach “in the moment” and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actions. •    Lead by example by delivering the Burberry Experience to customers when necessary. Deliver formal performance feedback in partnership with store management through monthly Burberry Experience Development Plans.