Ensuring that all staff are clear on what these expected standards are and the relevant store procedures. Maintaining a Customer book of key “floor relevant” customers. Operational / Day-to-Day: Together with Store Management, be responsible for the smooth opening and closing of the store and floor zones each day. The daily cashing-up of tills Facilities Management – ensuring all systems, fixtures, fittings and furniture are well maintained at all times and advising of any problems. Accurate quarterly stock checking of floor Financial / Reporting: Targets / Budgets – together with the Store Management establishing monthly / weekly targets to the floor zone, departments and individuals.
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