Field Store Operations Manager

Description:

Joining Ross Stores as a Field Store Operations Manager means taking the reins in a high-energy retail environment where every day offers a new challenge. In this vital leadership position, you will bridge the gap between corporate strategy and floor-level execution, ensuring our "treasure hunt" shopping experience remains seamless for every customer. We are seeking a results-oriented leader who can inspire a diverse team, maintain rigorous operational standards, and drive productivity while keeping our culture of inclusion and safety at the forefront of everything we do.

Qualifications:
• Demonstrated leadership experience in a customer-centric retail setting with a track record of coaching teams.
• Effective communication skills with a professional command of the English language.
• Technical aptitude for navigating modern retail tools, such as inventory management software and POS systems.
• Competency in retail mathematics to accurately manage store finances, cash office security, and performance data.
• A flexible schedule that allows for evening, weekend, and holiday coverage to meet peak business demands.
• Ability to meet the physical requirements of the role, including standing for long periods and handling merchandise logistics.

Benefits:
• Stability: Build your career with a thriving Fortune 500 company known for its consistent growth.
• Professional Advancement: Take advantage of structured training paths designed to prepare you for future executive roles.
• Collaborative Environment: Work alongside a dedicated team that values collective problem-solving and mutual support.
• Commitment to Belonging: Experience a workplace that prioritizes Diversity, Equality, and Inclusion in every interaction.
• Community Connection: Play a role in local outreach and represent a brand that cares about its neighborhood impact.

Responsibilities:
• Serve as the primary Manager on Duty, taking full responsibility for secure store openings, closings, and facility safety.
• Optimize the Front End experience by managing queue times and ensuring a friendly, efficient checkout process.
• Coordinate the flow of goods from the delivery truck to the sales floor, ensuring items are processed and priced correctly.
• Uphold company-wide standards for loss prevention and workplace safety to minimize risk and protect inventory.
• Oversee the organization and cleanliness of backrooms and fitting rooms to facilitate a pleasant shopping environment.
• Manage essential administrative functions, including the creation of associate schedules and oversight of payroll accuracy.
• Provide hands-on mentorship to the staff, delivering constructive feedback to improve individual performance and store morale.
• Execute visual merchandising directives and seasonal floor sets to ensure the store reflects current brand guidelines.