Position Summary Essential Duties: Sales & Client Service • To know and achieve your, and the store’s daily, weekly, monthly and annual sales plan • Demonstrate knowledge and understanding of different sales techniques, such as cross selling, and adding on in order to drive your sales and KPIs • Demonstrate selling skills to actively develop new clients and further develop existing client relationships • Demonstrate behaviors that reflect the company principles and culture • Manage individual client database to standard and generates sales utilizing the client book through appointments and daily correspondence with clients • Demonstrate strong product knowledge; keeps updated in all brands bio and aesthetic, and fashion trends • Demonstrate high degree of professionalism in communication, attitude and teamwork with clients, peers and management team • Demonstrate proper etiquette when communicating with internal and external clients (i.e. in-person, phone, e-mail, and written communication), returns, repairs and alterations Policies, Procedures and Compliance • Adhere to the Employee Handbook • Understand and perform all POS functions accurately, professionally and within Company guidelines • Adheres to all Company Policies & Procedures • Understand and comply with PCI compliance policy and regulations • Possess a strong knowledge of the alteration process and fitting a client for alterations • Adheres to Security, Health and Safety regulations • Maintain the appearance of the store according to The Webster visual standards • Demonstrate high level of quality in work, attendance and appearance • Ability to work varied hours, nights, days and weekends to support the business needs Qualifications • Multilingual candidates will be given preference. • Language Requirements: English (Required), Mandarin (Preferred), French (Preferred), Russian (Preferred), Spanish (Preferred), Arabic (Preferred)
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