Our mission is to enhance the quality of our customers’ lives at home. You will bring the shopping experience to a seamless close as you assist customers and complete sales at the cash wrap. Responsibilities • Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales • Perform productive in-home consultations including the ability to accurately measure and assess the client's living space • Create and present design plans based on client's needs, style, preferences and living space • Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals • Utilizing exemplary World class service standards assist customers with special services including : gift wrap, gift registry, locating merchandise, catalog / internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders • Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment • Strong communication, clienteling and customer follow-up skills • Ability to complete and coordinate complex large orders within a variety of sales channels • Experience in working with the elements of design preferred • Proven ability to prioritize and handle multiple tasks simultaneously • 1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required) We will create and nurture a global company culture where we confidently bring our authentic selves to work every day : where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; This role offers a competitive compensation package including pay and benefits.
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