Sept. 19, 2026

Fashion Service Experience Lead

Nordstrom San Jose, California

Nordstrom seeks an Assistant Service Experience Manager to drive a superior customer experience in a fast-paced fashion retail environment. You will coach a specialist team, promote education and new behaviors, and partner with merchandising to implement customer-driven initiatives.

The role involves assisting with budgets, protecting customer data, and ensuring adherence to service and cash-room procedures while delivering measurable results.

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