Fashion Sales Consultant

**Overview:** As a Fashion Sales Consultant at H&M, you will be responsible for providing an exceptional customer experience, driving sales, and promoting our products to customers. You will be the face of our brand, and your passion for fashion and customer service will shine through in everything you do. **Responsibilities:** • Provide excellent customer service, welcoming and guiding customers through the store and OMNI experience where available, supporting them with direct customer service • Guide customers through our fashion trends, stories, and products in all areas of the store • Actively promote and sell our products to customers • Represent the H&M brand positively during all customer interactions • Support with commercial or operational actions to reach sales targets with store management team • Complete full garment cycle from unpacking and refill to steaming and ensure good garment care • Operate fitting room and checkout areas according to best practice and processes • Contribute to a clean and tidy sales floor and back of house (including stockrooms) • *Qualifications:** • Passionate about fashion and customer service • Motivated by giving customers a great experience • Communicative, creative, and curious, with a willingness to learn and develop • Experience working in a dynamic and collaborative environment • Strong product knowledge and fashion awareness • *Benefits:** • Competitive hourly rate of $15.00 per hour • Attractive benefits package, including a staff discount card, usable on all H&M Group brands in stores and online • Comprehensive benefits package, including health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off • Opportunities for career growth and development • Express your personal style with an employee discount at H&M, & Other Stories, and COS • A diverse and inclusive work environment, with a focus on employee well-being and development