Fashion Sales Advisor - Town Square

**Overview:** As a Fashion Sales Advisor at H&M, you will be responsible for providing exceptional customer service, guiding customers through our fashion trends and products, and contributing to a clean and tidy sales floor and back of house. You will work closely with the rest of the store team to deliver an excellent customer experience. **Responsibilities:** • Provide excellent customer service, welcoming and guiding customers through the store • Use fashion and product knowledge to provide customers with relevant information • Guide customers through our fashion trends, stories, and products • Actively promote and sell our products to customers • Support with commercial or operational actions to reach sales targets • Keep up-to-date with fashion scene, trends, and competitors • Retain and share service, fashion, and store operations knowledge and skills with colleagues • Participate in relevant trainings and courses relevant for your role and future development • *Qualifications:** • Passion for fashion and customer service • Motivated by giving customers a great experience • Communicative, creative, and curious with sales experience in a dynamic and collaborative environment • Experience working with customer service in fashion, retail, or other service-related industries • *Benefits:** • Attractive benefits with extensive development opportunities around the globe • Staff discount card, usable on all H&M Group brands in stores and online • Inclusion in our H&M Incentive Program - HIP • Competitive perks and benefits in local markets • Comprehensive benefits package, including health insurance, wellness, and family support programs • Paid leave programs, including a community day to serve your local community • Employee discount at H&M, & Other Stories, and COS

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