Fashion Sales Advisor - Southpoint Mall

**Overview:** As a Fashion Sales Advisor at H&M, you'll be responsible for providing excellent customer service, welcoming and guiding customers through the store, and actively selling our products. You'll use your fashion and product knowledge to provide customers with all the relevant information they need for the best experience. **Responsibilities:** • Provide excellent customer service, welcoming and guiding customers through the store and OMNI experience where available, supporting them with direct customer service • Guide customers through our fashion trends, stories, and products in all areas of the store • Actively promote our products to customers and support with commercial or operational actions to reach sales targets with store management team • Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc. * Retain and share your service, fashion, and store operations knowledge and skills with colleagues • Complete full garment cycle from unpacking and refill to steaming and ensure good garment care • Operate fitting room and checkout areas according to best practice and processes • Contribute to a clean and tidy sales floor and back of house (including stockrooms) • *Qualifications:** • Passionate about fashion and everything we create in-store • Motivated by giving customers a great experience • Communicative, creative, and curious, motivated, flexible, decisive, and action-oriented • Experience working in a dynamic and collaborative environment that you can apply to your role • Experience working with customer service in fashion, retail, or other service-related industries • *Benefits:** • Attractive benefits with extensive development opportunities around the globe • Staff discount card, usable on all H&M Group brands in stores and online • Included in our H&M Incentive Program - HIP • Competitive perks and benefits in local markets • Inclusive, diverse, and equitable workplaces throughout our organization