Fashion Sales Advisor - Rivercenter

**Overview:** As a Sales Advisor at H&M, you will be responsible for providing excellent customer service, welcoming and guiding customers through our store, and actively selling our products. You will use your fashion and product knowledge to provide our customers with the best experience. **Responsibilities:** • Provide excellent customer service: welcoming and guiding customers through the store and OMNI experience where available, supporting them with direct customer service • Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc. * Use your product and fashion knowledge to share relevant information to customers • Guide customers through our fashion trends, stories, and products in all areas of the store • Actively promote and sell our products to customers • Support with commercial or operational actions to reach sales targets with store management team • Retain and share your service, fashion, and store operations knowledge and skills with colleagues • Follow all procedures, routines, and legal requirements in all areas of the store • Give and receive feedback with your colleagues to learn, develop, and support each other • Participate in relevant available Onboarding, introduction processes, and trainings and courses relevant for your role and future development • *Qualifications:** • Passionate about fashion and everything we create in-store • Motivated by giving customers a great experience • Communicative, creative, and curious, motivated, flexible, decisive, and action-oriented • Experience working in a dynamic and collaborative environment that you can apply to your role • Experience working with customer service in fashion, retail, or other service-related industries • Willingness to engage and have conversations with customers to provide excellent service • *Benefits:** • Attractive benefits with extensive development opportunities around the globe • Staff discount card, usable on all H&M Group brands in stores and online • Inclusive of H&M Incentive Program - HIP • Competitive perks and benefits in local markets • Opportunity to grow and develop your career in a global talent community • Access to Colleague Resource Groups (CRGs) for community and networking opportunities • Comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community