Fashion Sales Advisor - Parkdale Mall

**Overview:** As a Fashion Sales Advisor at H&M, you will be responsible for providing excellent customer service, guiding customers through our fashion trends and products, and contributing to a clean and tidy sales floor and back of house. You will work closely with the rest of your store team to deliver an exceptional customer experience. **Responsibilities:** • Provide excellent customer service, welcoming and guiding customers through the store and OMNI experience where available, supporting them with direct customer service • Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc. * Use your product and fashion knowledge to share relevant information to customers • Retain and share your service, fashion, and store operations knowledge and skills with colleagues • Participate in relevant available Onboarding, introduction processes, and trainings and courses relevant for your role and future development • Complete full garment cycle from unpacking and refill to steaming and ensure good garment care • Operate fitting room and checkout areas according to best practice and processes • Contribute to a clean and tidy sales floor and back of house (including stockrooms) • Support with garment presentation, execution, and maintain attractive merchandise displays, clear trends, and stories according to visual and commercial guidelines • *Qualifications:** • As a Sales Advisor, you will be passionate about fashion and everything we create in-store • Motivated by giving customers a great experience • Communicative, creative, curious, motivated, flexible, decisive, and action-oriented • Experience working with customer service in fashion, retail, or other service-related industries • *Benefits:** • Attractive benefits with extensive development opportunities around the globe • Staff discount card, usable on all H&M Group brands in stores and online • H&M Incentive Program - HIP • Comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community • Express your personal style with our employee discount at H&M, & Other Stories, and COS • Inclusive company where you're encouraged to be yourself at work • Access to a large global talent community, where career growth and aspirations have no limits

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