**Overview:** As a Fashion Sales Advisor at H&M, you will be responsible for providing excellent customer service, welcoming and guiding customers through the store, and actively selling our products. You will use your fashion and product knowledge to provide customers with all the relevant information they need for the best experience. **Responsibilities:** • Provide excellent customer service, welcoming and guiding customers through the store and OMNI experience where available • Guide customers through our fashion trends, stories, and products in all areas of the store • Actively promote and sell our products to customers • Represent the H&M brand positively during all customer interactions • Support with commercial or operational actions to reach sales targets with store management team • Contribute to a clean and tidy sales floor and back of house • Support with garment presentation, execution, and maintain attractive merchandise displays • Ensure good stock levels with replenishment routines on sales floor • *Qualifications:** • Passionate about fashion and everything we create in-store • Motivated by giving customers a great experience • Communicative, creative, and curious, motivated, flexible, decisive, and action-oriented • Experience working in a dynamic and collaborative environment • Experience working with customer service in fashion, retail, or other service-related industries • *Benefits:** We offer a range of benefits to our employees, including: • Attractive benefits with extensive development opportunities around the globe • Staff discount card, usable on all our H&M Group brands in stores and online • Inclusion in our H&M Incentive Program - HIP • Competitive perks and benefits, which may differ between employment type and countries • Opportunities for career growth and aspirations • Comprehensive benefits, including health insurance, wellness, and family support programs • Paid leave programs and paid time off, including a community day to serve your local community • Employee discount at H&M, & Other Stories, and COS
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