Fashion Sales Advisor - Miracle Mile

**Overview:** As a Fashion Sales Advisor at H&M, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of fashion knowledge. You will work closely with the store team to create a welcoming and engaging shopping environment for our customers. **Responsibilities:** • Provide excellent customer service by welcoming and guiding customers through the store, providing fashion advice, and supporting customers with direct service • Use fashion and product knowledge to share relevant information with customers and promote products • Actively engage with customers to provide excellent service, guide them through fashion trends, and promote our products • Represent the H&M brand positively during all customer interactions • Support with commercial and operational actions to reach sales targets with the store management team • Keep up-to-date with fashion trends, styles, and brands, and share knowledge with colleagues • Participate in onboarding, introduction processes, and training courses to develop skills and knowledge • Contribute to a clean and tidy sales floor and back of house, including stockrooms • Support with garment presentation, execution, and maintenance of attractive merchandise displays • Ensure good stock levels with replenishment routines on the sales floor • *Qualifications:** • Passionate about fashion and customer service • Motivated to give customers a great experience • Communicative, creative, and curious, with experience working in a dynamic and collaborative environment • Ability to work in a fast-paced environment and adapt to changing priorities • Sales experience in a retail or service-related industry is an asset • *Benefits:** • Attractive benefits with extensive development opportunities around the globe • Staff discount card, usable on all H&M Group brands in stores and online • Inclusion in the H&M Incentive Program (HIP) • Competitive perks and benefits, varying by employment type and country • Opportunities for career growth and development • Comprehensive benefits package, including health insurance, wellness programs, and paid time off