Fashion Sales Advisor

**Overview:** As a Fashion Sales Advisor at H&M, you will be responsible for providing excellent customer service, welcoming and guiding customers through the store, and actively selling our products. **Responsibilities:** • Provide excellent customer service: welcoming and guiding customers through the store, supporting them with direct customer service • Guide customers through our fashion trends, stories, and products in all areas of the store • Ability to effectively promote and sell our products to customers • Actively promote our Customer Loyalty App (Hello Member) and in-store sustainability initiatives • Representing yourself and the H&M brand positively during all customer interactions • Support with commercial or operational actions to reach sales targets with store management team • Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers • Use your product and fashion knowledge to share relevant information to customers • Participate in relevant available Onboarding, introduction processes, and trainings and courses relevant for your role and future development • *Qualifications:** • Passionate about fashion and everything we create in-store • Motivated by giving customers a great experience • Communicative, creative, and curious, motivated, flexible, decisive, and action-oriented • Experience working in a dynamic and collaborative environment • Sales experience working in a dynamic and collaborative environment that you can apply to your role • Experience working with customer service in fashion, retail, or other service-related industries • *Benefits:** We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. We also offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community.