Fashion Sales Advisor

**Overview:** As a Fashion Sales Advisor, you will be responsible for providing exceptional customer service, guiding customers through our fashion trends, and promoting our products to achieve sales targets. You will work closely with the store team to deliver an excellent customer experience. **Responsibilities:** • Provide excellent customer service, welcoming and guiding customers through the store and OMNI experience • Use fashion and product knowledge to provide customers with relevant information • Actively promote and sell products to customers • Support with commercial or operational actions to reach sales targets • Represent the H&M brand positively during all customer interactions • Complete full garment cycle from unpacking and refill to steaming and ensure good garment care • Operate fitting room and checkout areas according to best practice and processes • Contribute to a clean and tidy sales floor and back of house • Support with garment presentation, execution, and maintain attractive merchandise displays • Ensure good stock levels with replenishment routines on sales floor • *Qualifications:** • Passionate about fashion and customer service • Motivated by giving customers a great experience • Communicative, creative, and curious, with experience in fashion, retail, or customer service • Ability to work in a dynamic and collaborative environment • *Benefits:** • Attractive benefits package with extensive development opportunities • Staff discount card for all H&M Group brands • Inclusion in the H&M Incentive Program (HIP) • Competitive perks and benefits in local markets • Opportunities for career growth and development • Support for overall wellbeing and work-life balance • Express personal style with employee discount at H&M, & Other Stories, and COS

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