Dec. 14, 2025

Fashion Sales Advisor

H&M Indianapolis, Indiana

**Overview:** As a Fashion Sales Advisor at H&M, you will be responsible for providing exceptional customer service, fashion expertise, and sales support to customers. You will work in a fast-paced retail environment, collaborating with your team to deliver a seamless shopping experience. **Responsibilities:** • Provide excellent customer service: welcoming and guiding customers through the store and OMNI experience, supporting them with direct customer service • Use your fashion and product knowledge to share relevant information to customers • Guide customers through our fashion trends, stories, and products in all areas of the store • Actively promote and sell our products to customers • Representing yourself and the H&M brand positively during all customer interactions • Support with commercial or operational actions to reach sales targets with store management team • *Qualifications:** • As a Sales Advisor, you'll be passionate about fashion and everything we create in-store • Motivated by giving customers a great experience • You should also be communicative, creative, and curious, motivated, flexible, decisive, and action-oriented • You should also enjoy working in a collaborative and dynamic environment • Experience working with customer service in fashion, retail, or other service-related industries • *Benefits:** • We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe • All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online • In addition to our global benefits, all our local markets offer different competitive perks and benefits • We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases • Company description: H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way

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