Fashion Sales Advisor

**Overview:** As a Fashion Sales Advisor, you will be responsible for providing exceptional customer service, guiding customers through our fashion trends, and promoting our products in a dynamic and collaborative environment. **Responsibilities:** • Provide excellent customer service by welcoming and guiding customers through the store and OMNI experience, supporting them with direct customer service • Use fashion and product knowledge to provide customers with relevant information and offer personalized advice • Actively promote and sell our products to customers, and represent the H&M brand positively during all customer interactions • Support commercial or operational actions to reach sales targets with the store management team • Keep up-to-date with fashion trends, styles, and competitors, and share relevant information with customers • Retain and share knowledge and skills with colleagues, and participate in relevant training and courses • Contribute to a clean and tidy sales floor and back of house, and support with garment presentation and execution • *Qualifications:** We are looking for a passionate and motivated individual who: • Has experience working in a dynamic and collaborative environment • Is communicative, creative, and curious, with a strong desire to learn and grow • Has excellent customer service skills and is able to work well under pressure • Is flexible and able to adapt to changing priorities and situations • Is willing to learn and take on new challenges • *Benefits:** As a member of the H&M team, you will enjoy a range of benefits, including: • A competitive salary and staff discount card • Access to our Colleague Resource Groups (CRGs) and global talent community • Comprehensive benefits package, including health insurance, wellness and family support programs, and paid time off • Opportunities for career growth and development, with a focus on inclusion and diversity • A dynamic and supportive work environment, with a focus on employee well-being and satisfaction

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