Fashion Sales Advisor

**Overview:** As a Fashion Sales Advisor at H&M, you will be responsible for delivering exceptional customer service, providing fashion expertise, and contributing to a positive store environment. Your passion for fashion and customer service will shine through in every interaction, helping to drive sales and enhance the overall customer experience. **Responsibilities:** • Provide excellent customer service, welcoming and guiding customers through the store and OMNI experience • Use fashion and product knowledge to share relevant information with customers and promote products • Guide customers through our fashion trends, stories, and products in all areas of the store • Actively promote our customer loyalty app and in-store sustainability initiatives • Represent the H&M brand positively during all customer interactions • Support commercial or operational actions to reach sales targets with store management team • Complete full garment cycle from unpacking and refill to steaming and ensure good garment care • Operate fitting room and checkout areas according to best practice and processes • Contribute to a clean and tidy sales floor and back of house • Support with garment presentation, execution, and maintain attractive merchandise displays • Ensure good stock levels with replenishment routines on sales floor • *Qualifications:** • Passionate about fashion and customer service • Motivated by giving customers a great experience • Strong communication, creative, and curious individual • Experience working in sales and customer service in fashion, retail, or other service-related industries • Ability to work in a fast-paced, dynamic environment • *Benefits:** • Attractive benefits package with extensive development opportunities around the globe • Staff discount card for all H&M Group brands in stores and online • Inclusion in the H&M Incentive Program (HIP) • Comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off • Access to a large global talent community, where career growth and aspirations have no limits • Opportunity to express personal style with employee discount at H&M, & Other Stories, and COS