Fashion Sales Advisor

**Overview:** As a Fashion Sales Advisor at H&M, you will play a key role in providing excellent customer service, guiding customers through our fashion trends and products, and contributing to a clean and tidy sales floor and back of house. If you're passionate about fashion, motivated by giving customers a great experience, and enjoy working in a collaborative and dynamic environment, this could be the perfect role for you. **Responsibilities:** • Provide excellent customer service: welcoming and guiding customers, supporting them with direct customer service, and promoting our products to meet sales targets • Use your fashion and product knowledge to share relevant information with customers and guide them through our fashion trends and stories • Actively promote our Customer Loyalty App and in-store sustainability initiatives • Represent the H&M brand positively during all customer interactions • Support commercial or operational actions to reach sales targets with store management team • Maintain a clean and tidy sales floor and back of house, including stockrooms and garment presentation • *Qualifications:** • Passionate about fashion and everything we create in-store • Motivated by giving customers a great experience • Communicative, creative, and curious, with a willingness to learn and develop • Experience working in a dynamic and collaborative environment • Experience working with customer service in fashion, retail, or other service-related industries • *Benefits:** • Attractive benefits package, including a staff discount card for all H&M Group brands • Competitive compensation package, with opportunities for growth and development • Comprehensive benefits, including health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off • Opportunities to participate in our Colleague Resource Groups and develop professionally through our training programs • Express your personal style with our employee discount at H&M, & Other Stories, and COS • Support your overall wellbeing with our comprehensive benefits package