Fashion Sales Advisor

**Overview:** As a Fashion Sales Advisor at H&M, you will be responsible for providing exceptional customer service and ensuring a great shopping experience for our customers. You will work closely with the store team to deliver sales targets, maintain a clean and tidy sales floor and back of house, and contribute to visual merchandising and commercial execution. **Responsibilities:** • Provide excellent customer service, welcoming and guiding customers through the store and OMNI experience • Use fashion and product knowledge to provide customers with relevant information and support • Actively promote and sell H&M products to customers • Represent H&M positively during all customer interactions • Support with commercial and operational actions to reach sales targets with store management team • Keep up-to-date with fashion trends and share knowledge with customers • Contribute to a clean and tidy sales floor and back of house • Support with garment presentation and execution • Ensure good stock levels and replenishment routines on sales floor • *Qualifications:** • Passionate about fashion and customer service • Motivated by giving customers a great experience • Communicative, creative, and curious • Experience working in a dynamic and collaborative environment • Experience working with customer service in fashion, retail, or other service-related industries • *Benefits:** • Attractive benefits package with extensive development opportunities around the globe • Staff discount card for all H&M Group brands in stores and online • Inclusion and diversity initiatives • Global talent community with career growth and aspirations • Comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off • Employee discount at H&M, & Other Stories, and COS