Fashion Sales Advisor

**Overview:** As a Fashion Sales Advisor at H&M, you'll be responsible for providing exceptional customer service, guiding customers through our fashion trends and products, and contributing to a clean and tidy sales floor and back of house. You'll work closely with the store team to deliver an excellent customer experience and support the achievement of sales targets. **Responsibilities:** • Provide excellent customer service: welcoming and guiding customers through the store and OMNI experience, supporting them with direct customer service • Guide customers through our fashion trends, stories, and products in all areas of the store • Actively promote and sell our products to customers, including our Customer Loyalty App (Hello Member) and in-store sustainability initiatives • Represent the H&M brand positively during all customer interactions • Support with commercial or operational actions to reach sales targets with store management • Contribute to a clean and tidy sales floor and back of house • Complete full garment cycle from unpacking and refill to steaming and ensure good garment care • Operate fitting room and checkout areas according to best practice and processes • Support with garment presentation, execution, and maintain attractive merchandise displays, clear trends, and stories according to visual and commercial guidelines • *Qualifications:** • Passionate about fashion and retail • Motivated by giving customers a great experience • Communicative, creative, curious, motivated, flexible, decisive, and action-oriented • Experience working in a dynamic and collaborative environment • Sales experience working in a fashion or retail environment • *Benefits:** • Attractive benefits with extensive development opportunities around the globe • Staff discount card, usable on all H&M Group brands in stores and online • Inclusive of our H&M Incentive Program - HIP • Opportunities for career growth and aspirations • Access to Colleague Resource Groups (CRGs) for community and networking opportunities • Comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off • Express your personal style with employee discount at H&M, & Other Stories, and COS