Fashion Sales Advisor

**Overview:** As a Fashion Sales Advisor, you will be responsible for providing excellent customer service, welcoming and guiding customers through your store, and actively selling our products. You will use your fashion and product knowledge to provide customers with all the relevant information they need for the best experience. You will also work on garment refill and care, presentation, and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience. **Responsibilities:** • Provide excellent customer service: welcoming and guiding customers through the store and OMNI experience where available, supporting them with direct customer service • Use your product and fashion knowledge to share relevant information to customers • Guide customers through our fashion trends, stories, and products in all areas of the store • Actively promote and sell our products to customers • Support with commercial or operational actions to reach sales targets with store management team • Represent yourself and the H&M brand positively during all customer interactions • *Qualifications:** • Passionate about fashion and everything we create in-store • Motivated by giving customers a great experience • Communicative, creative, and curious, motivated, flexible, decisive, and action-oriented • Experience working in a dynamic and collaborative environment that you can apply to your role • Experience working with customer service in fashion, retail, or other service-related industries • *Benefits:** • We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe • All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online • Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound • In addition to our global benefits, all our local markets offer different competitive perks and benefits • We are committed to providing reasonable accommodations for applicants with disabilities • We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases