Aug. 9, 2025

Fashion Sales Advisor

H&M Phoenix, Arizona

**Overview:** As a Fashion Sales Advisor at H&M, you will be responsible for providing exceptional customer service, guiding customers through our fashion trends and products, and promoting our brand values. You will work closely with the store team to deliver an outstanding customer experience and contribute to a clean and tidy sales floor and back of house. **Responsibilities:** • Provide excellent customer service, welcoming and guiding customers through the store and OMNI experience where available • Use your fashion and product knowledge to share relevant information with customers • Actively promote and sell our products to customers • Support with commercial or operational actions to reach sales targets with store management team • Contribute to a clean and tidy sales floor and back of house • Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development • *Qualifications:** • Passionate about fashion and everything we create in-store • Motivated by giving customers a great experience • Communicative, creative, and curious, motivated, flexible, decisive, and action-oriented • Experience working in a dynamic and collaborative environment that you can apply to your role • Experience working with customer service in fashion, retail or other service-related industries • *Benefits:** • Attractive benefits with extensive development opportunities around the globe • Staff discount card, usable on all our H&M Group brands in stores and online • Participation in our H&M Incentive Program - HIP • In addition to our global benefits, all our local markets offer different competitive perks and benefits • Inclusive and diverse work environment, with opportunities for career growth and development • Comprehensive benefits, including health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community

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