July 27, 2025

Fashion Sales Advisor

H&M Houston, Texas

**Overview:** As a Fashion Sales Advisor at H&M, you will be responsible for providing exceptional customer service, driving sales, and promoting our products in a dynamic and collaborative environment. This role is ideal for individuals who are passionate about fashion, enjoy working with customers, and are motivated by delivering outstanding results. **Responsibilities:** • Provide excellent customer service: welcoming and guiding customers through the store, supporting them with direct customer service • Guide customers through our fashion trends, stories, and products in all areas of the store • Actively promote our products to customers, using fashion and product knowledge to share relevant information • Support with commercial or operational actions to reach sales targets with store management team • Complete full garment cycle from unpacking and refill to steaming and ensure good garment care • Operate fitting room and checkout areas according to best practice and processes • Contribute to a clean and tidy sales floor and back of house (including stockrooms) • Support with garment presentation, execution, and maintain attractive merchandise displays, clear trends, and stories according to visual and commercial guidelines • *Qualifications:** • Passion for fashion and ability to apply knowledge to customer interactions • Excellent communication, creative, and curious individual with a motivated and flexible attitude • Experience working in a dynamic and collaborative environment that you can apply to this role • Experience working with customer service in fashion, retail, or other service-related industries • *Benefits:** • Competitive salary and hourly rate • Comprehensive benefits package including health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off • Access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues • Employee discount card, usable on all H&M Group brands in stores and online • Participation in the H&M Incentive Program (HIP) • Opportunities for professional development and career growth within the company • Inclusive and diverse work environment with a commitment to diversity and inclusion

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