Fashion Sales Advisor

**Overview:** As a Fashion Sales Advisor at H&M, you will be the face of our brand, providing exceptional customer service and showcasing our latest fashion trends and products to customers. You will be responsible for creating a welcoming and inspiring environment in our stores, building strong relationships with our customers, and driving sales and revenue growth. **Responsibilities:** • Provide excellent customer service: welcoming and guiding customers through the store and OMNI experience, supporting them with direct customer service • Guide customers through our fashion trends, stories, and products in all areas of the store • Actively promote and sell our products to customers, representing the H&M brand positively during all customer interactions • Support with commercial or operational actions to reach sales targets with store management team • Retain and share your service, fashion, and store operations knowledge and skills with colleagues • Participate in relevant available onboarding, introduction processes, and trainings and courses relevant for your role and future development • *Qualifications:** • Passionate about fashion and everything we create in-store • Motivated by giving customers a great experience • Communicative, creative, curious, motivated, flexible, decisive, and action-oriented • Experience working in a dynamic and collaborative environment • Experience working with customer service in fashion, retail, or other service-related industries • *Benefits:** • Attractive benefits with extensive development opportunities around the globe • Staff discount card, usable on all H&M Group brands in stores and online • Inclusion in the H&M Incentive Program (HIP) • Global benefits, including health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off • Access to a large global talent community, where career growth and aspirations have no limits • Express your personal style with our employee discount at H&M, & Other Stories, and COS • Opportunity to participate in company-sponsored community service events and volunteer programs