Fashion Sales Advisor

**Overview:** As a Fashion Sales Advisor at H&M, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of fashion and product knowledge. You will work closely with the store team to deliver an excellent customer experience and contribute to a clean and tidy sales floor and back of house. **Responsibilities:** • Provide excellent customer service by welcoming and guiding customers through the store, sharing fashion trends and product information, and promoting loyalty and sustainability initiatives • Use fashion and product knowledge to effectively promote and sell products to customers • Work on garment refill and care, presentation, and contribute to a clean and tidy sales floor and back of house • Support the store team in achieving sales targets and maintaining a high level of customer satisfaction • Participate in onboarding and training programs to develop skills and knowledge • *Qualifications:** • Passionate about fashion and customer service • Motivated by giving customers a great experience • Good communication, creative, curious, motivated, flexible, decisive, and action-oriented • Sales experience working in a dynamic and collaborative environment • Experience working with customer service in fashion, retail, or other service-related industries • *Benefits:** • Attractive benefits package with extensive development opportunities • Staff discount card for all H&M Group brands • Participation in H&M Incentive Program (HIP) • Competitive perks and benefits in local markets • Inclusive and diverse work environment with opportunities for growth and development • Comprehensive benefits, including health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off