Fashion Sales Advisor

You will also work on garment refill and care, presentation, and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience. **Responsibilities:** • Provide excellent customer service: welcoming and guiding customers through the store, supporting them with direct customer service • Willingness to engage and have conversations with customers to provide excellent service • Guide customers through our fashion trends, stories, and products in all areas of the store • Ability to effectively promote and sell our products to customers • Actively promote our Customer Loyalty App (Hello Member) and in-store sustainability initiatives • Representing yourself and the H&M brand positively during all customer interactions • Support with commercial or operational actions to reach sales targets with store management team • Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc. * Use your product and fashion knowledge to share relevant information to customers • Retain and share your service, fashion, and store operations knowledge and skills with colleagues • Follow all procedures, routines, and legal requirements in all areas of the store • Give and receive feedback with your colleagues to learn, develop, and support each other • Participate in relevant available Onboarding, introduction processes, and trainings and courses relevant for your role and future development • *Qualifications:** • As a Sales Advisor, you will be passionate about fashion and everything we create in-store. * Motivated by giving customers a great experience. * You should also enjoy working in a collaborative and dynamic environment.