Fashion Sales Advisor

**Overview:** As a Fashion Sales Advisor at H&M, you will play a crucial role in providing exceptional customer service, sharing your passion for fashion, and driving sales results. You will be part of a dynamic and collaborative team, working together to deliver an unforgettable shopping experience for our customers. **Responsibilities:** • Provide excellent customer service, welcoming and guiding customers through the store and OMNI experience • Utilize fashion and product knowledge to provide customers with relevant information and recommendations • Support customers with direct customer service, engaging and having conversations to provide excellent service • Guide customers through our fashion trends, stories, and products in all areas of the store • Actively promote and sell our products to customers • Represent the H&M brand positively during all customer interactions • Support with commercial or operational actions to reach sales targets with store management team • *Qualifications:** To be successful in this role, you should be: • Passionate about fashion and the ability to share your knowledge with customers • Motivated by giving customers a great experience • Communicative, creative, curious, motivated, flexible, decisive, and action-oriented • Experienced in sales and customer service in a dynamic and collaborative environment • Familiar with fashion, retail, or other service-related industries • *Benefits:** As an H&M employee, you'll enjoy a range of benefits, including: • Competitive pay rate • Extensive development opportunities around the globe • Staff discount card, usable on all H&M Group brands in stores and online • Inclusion in the H&M Incentive Program - HIP • Access to company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community • Express your personal style with our employee discount at H&M, & Other Stories, and COS