Fashion Sales Advisor

**Overview:** As a Fashion Sales Advisor, you will be responsible for providing exceptional customer service, guiding customers through our fashion trends and products, and contributing to a clean and tidy sales floor and back of house. You will work closely with the rest of your store team to deliver an excellent customer experience. **Responsibilities:** • Provide excellent customer service, welcoming and guiding customers through the store and OMNI experience • Use your fashion and product knowledge to provide customers with relevant information • Actively promote and sell our products to customers • Represent the H&M brand positively during all customer interactions • Support with commercial or operational actions to reach sales targets with store management team • Complete full garment cycle from unpacking and refill to steaming and ensure good garment care • Operate fitting room and checkout areas according to best practice and processes • Contribute to a clean and tidy sales floor and back of house • Support with garment presentation, execution, and maintain attractive merchandise displays, clear trends, and stories according to visual and commercial guidelines • *Qualifications:** To be successful in this role, you should have: • Passion for fashion and experience working in a dynamic and collaborative environment • Excellent communication and customer service skills • Ability to work in a fast-paced environment and adapt to changing priorities • Basic knowledge of fashion trends and products • Experience working with customer service in fashion, retail, or other service-related industries • *Benefits:** As an employee of H&M, you will enjoy a range of benefits, including: • Staff discount card, usable on all H&M Group brands in stores and online • Participation in our H&M Incentive Program (HIP) • Comprehensive benefits package, including health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off • Opportunity to express your personal style with employee discount at H&M, & Other Stories, and COS • Inclusive and diverse work environment with opportunities for career growth and development