Fashion Sales Advisor

**Overview:** As a Fashion Sales Advisor, you will be the face of H&M, providing exceptional customer service and fashion expertise to our customers. You will work in a fast-paced retail environment, assisting customers with their fashion needs, and contributing to a clean and tidy store environment. **Responsibilities:** • Provide excellent customer service, welcoming and guiding customers through the store and OMNI experience • Use fashion and product knowledge to provide customers with relevant information and support • Guide customers through our fashion trends, stories, and products • Actively promote and sell our products to customers • Represent the H&M brand positively during all customer interactions • Support commercial or operational actions to reach sales targets with store management team • Complete full garment cycle from unpacking and refill to steaming and ensure good garment care • Operate fitting room and checkout areas according to best practice and processes • Contribute to a clean and tidy sales floor and back of house (including stockrooms) • Support with garment presentation, execution, and maintain attractive merchandise displays • Ensure good stock levels with replenishment routines on sales floor • *Qualifications:** • Passion for fashion and ability to learn about H&M products and trends • Excellent communication and interpersonal skills • Ability to work in a fast-paced retail environment with a focus on customer service • Sales experience in a dynamic and collaborative environment • Experience working with customer service in fashion, retail, or other service-related industries • *Benefits:** • Attractive benefits package with extensive development opportunities around the globe • Staff discount card, usable on all H&M Group brands in stores and online • Inclusion in the H&M Incentive Program (HIP) • Competitive perks and benefits in local markets • Opportunities for career growth and advancement • Comprehensive benefits inclusive of health insurance, wellness, and family support programs • Paid time off, including a community day to serve your local community • Employee discount at H&M, & Other Stories, and COS