**Overview:** As a Fashion Sales Advisor at H&M, you will be responsible for providing exceptional customer service, guiding customers through our fashion trends, and actively promoting our products. You will work closely with the store team to deliver an excellent customer experience and contribute to the overall success of the store. **Responsibilities:** • Provide excellent customer service, welcoming and guiding customers through the store and OMNI experience where available • Use fashion and product knowledge to share relevant information with customers • Actively promote and sell our products to customers • Support with commercial or operational actions to reach sales targets with store management team • Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers • Retain and share your service, fashion, and store operations knowledge and skills with colleagues • Contribute to a clean and tidy sales floor and back of house • Support with garment presentation, execution, and maintain attractive merchandise displays • *Qualifications:** • Passion for fashion and everything we create in-store • Motivated by giving customers a great experience • Communicative, creative, and curious, motivated, flexible, decisive, and action-oriented • Experience working in a dynamic and collaborative environment • Experience working with customer service in fashion, retail, or other service-related industries • *Benefits:** • Attractive benefits package with extensive development opportunities around the globe • Staff discount card, usable on all H&M Group brands in stores and online • Inclusion in the H&M Incentive Program - HIP • Access to Colleague Resource Groups (CRGs) and a large global talent community • Comprehensive benefits inclusive of health insurance, wellness, and family support programs, company match retirement plan, paid leave programs, and paid time off • Employee discount at H&M, & Other Stories, and COS
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