Fashion Sales Advisor

**Overview:** As a Sales Advisor at H&M, you will be responsible for providing excellent customer service, welcoming and guiding customers through the store, and actively selling our products. You will use your fashion and product knowledge to provide customers with all the relevant information they need for the best experience. **Responsibilities:** • Provide excellent customer service: welcoming and guiding customers through the store and OMNI experience where available, supporting them with direct customer service • Guide customers through our fashion trends, stories, and products in all areas of the store • Actively promote and sell our products to customers • Represent yourself and the H&M brand positively during all customer interactions • Support with commercial or operational actions to reach sales targets with store management team • Retain and share your service, fashion, and store operations knowledge and skills with colleagues • Follow all procedures, routines, and legal requirements in all areas of the store • Contribute to a clean and tidy sales floor and back of house • Support with garment presentation, execution, and maintain attractive merchandise displays • *Qualifications:** • Passionate about fashion and everything we create in-store • Motivated by giving customers a great experience • Communicative, creative, and curious, motivated, flexible, decisive, and action-oriented • Experience working in a dynamic and collaborative environment • Experience working with customer service in fashion, retail, or other service-related industries • *Benefits:** • Attractive benefits with extensive development opportunities around the globe • Staff discount card, usable on all H&M Group brands in stores and online • H&M Incentive Program (HIP) - a global program designed to recognize and reward colleagues for their contributions • Inclusive and diverse workplaces with a focus on employee well-being and development • Comprehensive benefits package, including health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community