March 14, 2025

Fashion Sales Advisor

H&M Youngstown, Ohio

**Overview:** As a Fashion Sales Advisor at H&M, you will be responsible for providing exceptional customer service, guiding customers through our fashion trends, and promoting our products to drive sales and profitability. Your passion for fashion, excellent communication skills, and ability to work in a dynamic environment will make you an excellent fit for this role. **Responsibilities:** • Provide excellent customer service, welcoming and guiding customers through the store and OMNI experience, and supporting them with direct customer service • Utilize product and fashion knowledge to share relevant information with customers and promote our products • Actively promote our Customer Loyalty App (Hello Member) and in-store sustainability initiatives • Support with commercial or operational actions to reach sales targets with store management team • Ensure good garment care, presentation, and maintain attractive merchandise displays according to visual and commercial guidelines • Contribute to a clean and tidy sales floor and back of house (including stockrooms) • Support with opening and closing of the store • *Qualifications:** • Passionate about fashion and everything we create in-store • Motivated by giving customers a great experience • Communicative, creative, and curious, motivated, flexible, decisive, and action-oriented • Experience working in a dynamic and collaborative environment, with sales experience and customer service in fashion, retail, or other service-related industries • Strong fashion and product knowledge • *Benefits:** • Competitive hourly rate of $11.75 per hour • Comprehensive benefits package, including health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community • Access to our Colleague Resource Groups (CRGs) for community and networking opportunities among colleagues • Employee discount at H&M, & Other Stories, and COS • Opportunities for career growth and development within the company • Attractive benefits package with extensive development opportunities around the globe

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