Fashion Sales Advisor

**Overview:** As a Sales Advisor at H&M, you will be responsible for providing excellent customer service, welcoming and guiding customers through the store, and actively promoting our products to customers. You will work closely with the rest of the store team to deliver an excellent customer experience. **Responsibilities:** • Provide excellent customer service, welcoming and guiding customers through the store and OMNI experience • Use fashion and product knowledge to provide customers with relevant information and support • Guide customers through our fashion trends, stories, and products in all areas of the store • Actively promote our products and services to customers • Represent the H&M brand positively during all customer interactions • Support with commercial and operational actions to reach sales targets with store management team • Keep up-to-date with fashion trends and tendencies • Retain and share service, fashion, and store operations knowledge and skills with colleagues • Participate in relevant available onboarding, introduction processes, and trainings and courses • Complete full garment cycle from unpacking and refill to steaming and ensure good garment care • Operate fitting room and checkout areas according to best practice and processes • Contribute to a clean and tidy sales floor and back of house • Support with garment presentation, execution, and maintain attractive merchandise displays • *Qualifications:** • Passionate about fashion and everything we create in-store • Motivated by giving customers a great experience • Communicative, creative, and curious, motivated, flexible, decisive, and action-oriented • Experience working in a dynamic and collaborative environment • Sales experience working in a fashion, retail, or other service-related industry • Experience working with customer service in fashion, retail, or other service-related industries • *Benefits:** • Attractive benefits package with extensive development opportunities around the globe • Staff discount card, usable on all H&M Group brands in stores and online • H&M Incentive Program - HIP • Competitive perks and benefits in local markets • Inclusive and diverse work environment • Access to Colleague Resource Groups (CRGs) for community and networking opportunities • Comprehensive benefits inclusive of health insurance, wellness, and family support programs • Paid leave programs, paid time off, and community day to serve your local community • Employee discount at H&M, & Other Stories, and COS