Fashion Retail Sales Advisor

**Overview:** As a Fashion Retail Sales Advisor at H&M, you will play a vital role in providing excellent customer service, guiding customers through our fashion trends, and promoting our products. You will be responsible for ensuring a positive shopping experience, maintaining a clean and tidy sales floor, and working closely with the store team to deliver exceptional results. **Responsibilities:** • Provide excellent customer service, welcoming and guiding customers through the store and OMNI experience where available • Use your fashion and product knowledge to share relevant information with customers • Actively promote and sell our products to customers • Support with commercial or operational actions to reach sales targets with store management team • Keep up-to-date with fashion trends, trends, and styles • Retain and share service, fashion, and store operations knowledge and skills with colleagues • Participate in relevant available Onboarding, introduction processes, and trainings and courses relevant for your role and future development • Complete full garment cycle from unpacking and refill to steaming and ensure good garment care • Operate fitting room and checkout areas according to best practice and processes • Contribute to a clean and tidy sales floor and back of house (including stockrooms) • Support with garment presentation, execution, and maintain attractive merchandise displays, clear trends, and stories according to visual and commercial guidelines • *Qualifications:** • Passionate about fashion and everything we create in-store • Motivated by giving customers a great experience • Communicative, creative, and curious, motivated, flexible, decisive, and action-oriented • Enjoy working in a collaborative and dynamic environment • Sales experience working in a dynamic and collaborative environment that you can apply to your role • Experience working with customer service in fashion, retail, or other service-related industries • *Benefits:** • Attractive benefits with extensive development opportunities around the globe • Staff discount card, usable on all H&M Group brands in stores and online • Included in our H&M Incentive Program - HIP • Competitive perks and benefits in local markets • Inclusive and diverse workplaces throughout our organization • Access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues • Comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community