May 4, 2021

Fashion Retail Position at sustainable bespoke women led brand

Confidential Orange County, California

We are looking for an experienced sales associate to join our sustainable + female led team.... and GROW with our brand! Key Accountabilities: • Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business; • Provide an exceptional customer service experience by exceeding their expectations, demonstrating an excellent knowledge of the products • Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales; • Capture meaningful customer data for the purposes of connecting with the client, building relationships and personalizing future client development opportunities; • Maintain an active, accurate, neat and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests; • Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products; • Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment; • Maintain security standards within the store to ensure safety of customers, colleagues and merchandise; • Contribute to upholding the visual display of all products • Contribute to the daily operations of the store, by maintaining a neat and organized under stock and stock room; • Adhere to brand Image standards and guidelines; • Love hats, sustainability and have an eye for design Key Requirements: • 1+ years of (luxury) fashion retail experience preferably in a similar role or customer service setting; • Proven ability to drive and exceed individual and store results; • Proven ability to build lasting relationships with customers and colleagues; • Excellent communication skills, both oral and written, and the ability to handle multiple tasks simultaneously; • Strong organization and follow-up skills are essential; • Accuracy and attention to detail needed; • Candidate should be team-focused with a desire to collaborate effectively; • Ability to work in a fast-moving and dynamic environment; • High flexibility and ability to adapt to different customers; • Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays. • This position will travel between our four locations (Playa Vista, Malibu, Laguna Beach, Palm Springs) in Southern California.' To apply: Please email intro, resume and social platform when applying! Must have car :) Thank you!

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