Clothes Mentor Upper Arlington is a leader in the resale fashion industry, offering a vibrant, team-oriented environment where employees are empowered to grow and develop their careers. As part of the management team, you will play a key role in driving store success by leading daily operations, supporting and developing team members, and ensuring an exceptional customer experience. This is an excellent opportunity for individuals who are passionate about fashion, enjoy working with people, and are looking to advance their careers in retail management. Join a company that values professional growth, work-life balance, and a supportive workplace culture. Responsibilities
Support the Store Manager in all aspects of daily store operations, including opening and closing procedures
Supervise, motivate, and direct team members to achieve store goals and deliver outstanding customer service
Assist with recruiting, hiring, and training new employees to ensure the store is properly staffed
Maintain high standards of merchandising and visual presentation
Buy and price gently used clothing and accessories according to company guidelines
Uphold all operational policies and procedures, including loss prevention
Communicate daily and weekly goals to the team and monitor progress
Step into the Store Manager role as needed in their absence
Qualifications
At least 1 year of management experience in retail, restaurant, or other fast-paced environments
Sales-driven, goal-oriented, and demonstrates high integrity
Strong customer service, communication, and organizational skills
Ability to manage time effectively and adjust priorities in a dynamic environment
Capable of frequent walking, standing, stooping, climbing ladders, pushing, and repetitive lifting
Ability to regularly lift up to 40 lbs and visually inspect merchandise
Available to work 40 hours per week, including 2 nights and rotating weekends
Must be able to drive at any time during assigned shifts to perform banking functions
Benefits
Competitive salary and bonus opportunitiesOutstanding health, dental, and vision benefitsGenerous employee discount at all company brand storesPaid holidays and closed on all major holidaysPaid time off (PTO)Company-paid short-term and long-term disability401(k) with company matchFlexible schedulesEmployee referral and anniversary programsOpportunities for growth and professional development with a strong promote-from-within culture
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