Overview
Under the direction of the Suite Manager, Fifth Avenue Club, the Fashion Consultant, Fifth Avenue Club is responsible for driving their individual Personal Shopping business by providing outstanding service to clients in an exclusive space, establishing new Saks Fifth Avenue accounts, and driving overall Fifth Avenue Club sales volume. The Fashion Consultant demonstrates consistent adherence to company standards and procedures.
Who You Are
• You gain trust quickly, are direct and diplomatic, have a good sense of timing, are a good listener, and can gain cooperation with minimal disruption.
• You are an out-of-the-box thinker who generates a variety of approaches to problem solving, including new and novel ideas to drive your business with an entrepreneurial mindset.
• You act with customers in mind and possess strong networking and relationship skills.
• You put the needs of internal and external customers first and seek customer information when improving products and services.
• You have ties to your community and have built relationships in your local market both personally and professionally.
You Also Have
• Minimum of 3 years of retail experience in a customer-focused luxury sales environment.
• A passion for luxury fashion and lifestyle.
• Experience working with sales quotas and comfort with meeting sales targets in a commission-based selling environment.
• An established network and/or client base on multiple social media platforms, and the ability to drive business digitally through content creation.
As The Fifth Avenue Club Consultant, You Will
• Maintain a consistent high level of customer service by creating and developing excellent client relationships.
• Initiate and utilize Club events to recruit new clients, increase sales, and develop existing clients.
• Proactively generate and share ideas with the Fifth Avenue Club team on ways to develop your individual business opportunities and maximize sales to achieve or exceed goals.
• Utilize Saks Fifth Avenue's online clientele resource tools to record and maintain client information and preferences to drive your business.
• Source product for client appointments through Saks Fifth Avenue's various inventory networks including flagship stores, the digital “endless aisle,” and distribution centers.
• Engage with clients and perform basic alterations fittings with guidance and training from the Alterations Director.
• Maintain a consistent digital presence to attract new clientele and drive your business both traditionally and through social media selling.
• Act as a community and brand ambassador on behalf of Saks Fifth Avenue.
• Ad hoc responsibilities as needed.
Your Life and Career at SFA
• Be a part of a team of disruptors focused on stores and redefining the luxury experience.
• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
• A culture that promotes a healthy, fulfilling work/life balance.
• Benefits package for all eligible full-time Associates (including medical, vision and dental).
• An amazing Associate discount.
Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.
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