Position Summary... What you'll do... Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring; assigning duties; setting clear expectations; recognizing associates; communicating effectively; promoting a belonging mindset; recruiting and developing qualified staff to meet staffing needs and support company growth. Coordinates and oversees job-related activities by building relationships with stakeholders; supporting plans to meet customer and business needs; setting goals; measuring progress; identifying improvement opportunities; demonstrating adaptability; and fostering continuous learning. Leads teams by teaching, training, listening; touring stores to provide feedback; collaborating across levels; implementing change; and communicating business objectives clearly. Ensures exceptional customer service by following the OBW model; managing customer initiatives; resolving issues; developing action plans; and leading process improvements.
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